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Request a Refund

No questions asked — within 30 days of purchase. We'll show you the order before anything is processed.

How it works

  1. 1Enter your email or Order ID — we'll find your purchase.
  2. 2We'll show you the order details so you can confirm it's the right one.
  3. 3Optionally tell us what didn't work. Submit — the refund is processed instantly.
  4. 4Stripe sends the credit back to your card in 5–7 business days.

Desktop license refunds are available within 30 days of purchase. Subscriptions can be cancelled anytime. After the window, email us and we'll review your case.

Find my order by

The email Stripe sent your receipt to. We'll show you the purchase before processing anything.

Having trouble? Email support@catchdiff.com